Last updated: 7 August 2026
The live booking calendar may show additional appointment-specific terms, prices, deposits or location details. Those details form part of your booking.
Before booking
Choose the appointment that most closely matches your needs. If you are unsure, contact Sam on WhatsApp, call 07379 903571 or email samkennett96@gmail.com.
Treatment and consent
- Sports massage and sports therapy are intended to support musculoskeletal wellbeing, recovery and rehabilitation. They are not a substitute for medical diagnosis, medication or emergency treatment.
- You are responsible for giving accurate information about symptoms, medical conditions, allergies, pregnancy, recent surgery, medication and any advice received from another clinician.
- Tell Sam immediately if a technique feels painful, uncomfortable or unsuitable. Treatment can be adapted or stopped at any time.
- Sam may recommend that you speak to a GP, physiotherapist or another healthcare professional before treatment or as part of your ongoing care.
Appointment times and late arrival
Please arrive on time. If you are delayed, contact Sam as soon as possible. A late start may mean the session has to be shortened so the next client is not kept waiting, while the booked fee may still apply.
Cancellations and deposits
Please give at least 48 hours' notice if you need to cancel and want a deposit returned. The booking calendar and confirmation message may contain additional details about rescheduling, non-refundable fees or payment processing.
Respectful and professional environment
Treatment is strictly professional. Inappropriate, abusive, threatening or sexual behaviour will result in the appointment ending immediately and may lead to refusal of future services.
What to wear
Wear comfortable clothing that allows the relevant area to be assessed. You may be asked to expose part of the treatment area, but your dignity, privacy and preferences will be respected. You can decline any technique or level of undress.
After your session
It is possible to feel temporary tenderness or fatigue after hands-on treatment. Follow the individual advice Sam gives you and contact him if you have an unexpected reaction or concern. Seek appropriate medical attention for severe or rapidly worsening symptoms.
Locations
Sam is based in Birchington, Kent and may offer more than one clinic or appointment location. The location selected in the live calendar and shown in your confirmation is the location for your appointment.
Privacy
Relevant personal and health information may be recorded to provide safe, appropriate treatment and manage your appointment. See the privacy notice for more information.
